Security Policy

Security Policy

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SECURITY POLICY

HIGHLAND FEDERAL WILL NEVER SEND YOU AN E-MAIL OR TELEPHONE YOU REQUESTING INFORMATION such as your account number, social security number, passwords, or PIN. All necessary information was obtained when you opened your account.

Should you receive an e-mail which appears to be from HIGHLAND FEDERAL requesting such information, please call us immediately at 931-484-6178 and speak with Jack Chadwell, Charlotte Goodwin, Barbara Hassler, Jon Tatum or Sandy Patton. We are providing this notice to you because of a rapidly growing form of Internet fraud known as "PHISHING".

PHISHING is the practice of sending fraudulent e-mails that deceive consumers into disclosing their bank account numbers, credit card numbers, Social Security numbers, passwords, PINS or other sensitive information. The e-mail is disguised to look like a request from a legitimate company with which you do business such as Highland Federal. Often the message includes a warning regarding a problem related to your account.

Some typical phrases used with phishing are:

      "You need to update your account"
                            or
      "You need to validate information"
                            or
      "Please provide the following information to keep your account active"

This information can be used to gain access to your accounts, steal your identity, it can be sold to others seeking to do the same, or can be used to attempt to establish accounts or obtain credit at other businesses in your name.

DO NOT reply to or click on a link in an e-mail that warns you that an account of yours will be shut down or closed if you do not "Update" or "Validate" your account information by providing confidential information.
Review your account statements as soon as you receive them.
Avoid e-mailing personal and financial information.

For more information about phishing click here: http://www.onguardonline.gov/games/phishing-scams.aspx

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