What is it? Mobile Banking involves the use of a mobile device (an iPhone, iPad, or Android phone) to conduct internal banking transactions, view account information, and to send bill payments by using a dedicated app.
Does it cost anything? There are no fees from Highland Federal for downloading or using Mobile Banking. The Mobile Banking App does require web access which may require a data plan from your cellular provider.
What can I do with it? Our Mobile Banking App allows you to transfer funds or schedule a transfer from one of your accounts to another of your accounts. You can deposit checks, view account history, access statements, set up account alerts, nickname accounts, and more! You can also use the Bill Pay feature to pay bills which have already been set up in Internet Banking.
Is it safe? Highland Federal’s Mobile Banking App secures data using industry standard 128 bit SSL encryption. In addition to encryption, users are reminded to only download apps from trusted and approved App stores, to install anti-virus on their device, to limit “always on” Bluetooth service, and to never use a “jail break” device. Jail breaking is ‘self hacking’ your smartphone in order to gain full access to all features. This makes the smartphone extremely susceptible to malware, viruses and other malicious programs.
What do I need besides the app? We recommend that all smart phone and tablet users install compatible anti-virus protection. Many types are available, and some are free. Some can locate your lost or stolen phone or encrypt your folders and files. Find one that suits your needs. Most anti-virus software is equipment specific, matched to the operating system built into the phone. Mobile devices require compatible anti-virus protection. Also, if you wish to use Billpay you will need to enroll through Online Banking first and set up your payees.